Privacy Policy

Last updated: 4 June 2026

twozero ("altctrl", "we") respects your privacy. This policy explains what we collect, why, and how we protect it.

1. Information we collect

• Contact & delivery details you provide — name, email, phone, shipping address.
• Order information — items purchased, amount, and order history.
• Payment information — processed directly by Razorpay. We do not see or store your full card or bank details.
• Usage data — basic analytics such as pages viewed, used to improve the store.

2. How we use it

To process and deliver your orders, provide customer support, send order updates, prevent fraud, and (only with your consent) share occasional product news.

3. Sharing

We share data only with the partners needed to fulfil your order — our payment processor (Razorpay) and our shipping/courier partners — and where required by law. We never sell your personal data.

4. Payment security

Payments are handled on Razorpay's PCI-DSS compliant infrastructure over encrypted connections. Your sensitive payment data never touches our servers.

5. Data retention

We keep order records as long as needed for accounting, legal and warranty purposes. You may request deletion of your personal data at any time by emailing us.

6. Your rights

You may access, correct, or request deletion of your personal information by writing to 2zeroinc@gmail.com.

7. Cookies

We use minimal cookies to keep the site working and to understand aggregate usage. You can disable cookies in your browser, though some features may not work as intended.

8. Contact